Tuesday, 7 September 2010

Το "Χάσμα Γνώσης" που επιδρά αρνητικά στην κερδοφορία!

Για τις επιχειρήσεις, υπάρχει συχνά ένα τεράστιο γνωσιολογικό χάσμα μεταξύ του τι οι εργαζόμενοι, πελάτες και συνεργάτες γνωρίζουν για προϊόντα και υπηρεσίες της εταιρείας τους και τι απαιτείται για την επίτευξη των καλύτερων δυνατών αποτελεσμάτων

Στο Paschalis Cοnsulting το καλούμε αυτό «Χάσμα Γνώσης». Σε κάθε στιγμή της οποιασδήποτε δραστηριότητας  "Το χάσμα γνώσης" εμποτίζει τις επιχειρήσεις και τις επιπτώσεις στα έσοδα, έξοδα, καθώς και την ικανοποίηση του πελάτη.

Ο Paschalis Consulting στοχεύει στις κοινωνικές επιχειρήσεις και μάθηση σαν λύσεις που ενεργούν σαν μια σανίδα σωτηρίας - συνδέοντας τους ανθρώπους με την τεχνογνωσία, τη δημιουργικότητα και τη μάθηση που χρειάζονται, κάνοντας ο καθένας πολύ πιο αποτελεσματικά και αποδοτικά την εργασία του και, τελικά, προς όφελος όλων, προϊσταμένων και υφιστάμενων.

Αν  θέλατε να μάθετε πως να μειώσετε την επένδυση της κατάρτισης και να αυξήσετε πραγματικά την ποιότητα και απόδοση της προσφερόμενης υπηρεσίας στην επιχείρηση σας, επικοινωνήστε προσωπικά μαζί μου στο 22454547!

Φιλικά
Νίκος Πασχάλη

Sunday, 5 September 2010

Coaching and Mentoring

Here are the learning objectives for the teleworkshop:

•    Define coaching, mentoring and the GROW model.
•    Identify and set appropriate goals using the SMART technique of goal setting.
•    Identify the steps necessary in defining the current state or reality of your employee’s situation.
•    Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
•     Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
•    Identify the benefits of building and fostering trust with your employee.
•    Identify the steps in giving effective feedback while maintaining trust.
•    Identify and overcoming common obstacles to the growth and development of your employee.
•    Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
•    Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.

Proposal Writing


By the end of this workshop, participants will be able to:


Identify the purpose of a proposal
• Identify different types of proposals
• Identify and perform the steps in the proposal writing process
• Perform a needs analysis and write a goal statement
• Prepare a proposal outline
• Improve their writing skills with a variety of techniques
• Use appropriate resources and ghosting to build a strong case
• Add illustrations to their proposal
• Proofread and edit their proposal
• Add the finishing touches to create a professional-looking final product

Business English Writing

By the end of this workshop, participants will be able to:

•    Gain better awareness of common spelling and grammar issues in business writing.
•    Review basic concepts in sentence and paragraph construction.
•    Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
•    Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
•    Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
•    Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
•    Define proofreading and understand techniques in improving proofreading skills.
•    Define peer review and list ways peer review can help improve business writing skills.
•    List guidelines in printing and publishing business writing.

Understanding Budgets & Financial Reports

In this course, participants are going to achieve the following learning objectives:

•    Identify financial terminology
•    Understand financial statements
•    Identify how to analyze financial statements
•    Understand budgets
•    How to make budgeting easy
•    Understand advanced forecasting techniques
•    Understand how to manage the budget
•    Identify How to make smart purchasing decisions
•    Identify the legal aspects of finances

Administrative Support

By the end of this workshop, participants will be able to:

•    Getting Organized
•    Manage their time more effectively
•    Prioritize their time so they can get it all done.
•    Complete Special Tasks
•    Verbal Communication Skills
•    Non-Verbal Communication Skills
•    Empowering Yourself
•    Deal better with their managers
•    Taking Care of Yourself is a priority

Creative Problem Solving

By the end of this workshop, participants will be able to:

•    Understand problems and the creative problem solving process
•    Indentify types of information to gather and key questions to ask in problem solving
•    Identify the importance of defining a problem correctly
•    Identify and use four different problem definition tools
•    Write concrete problem statements
•    Use basic brainstorming tools to generate ideas for solutions
•    Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
•    Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
•    Perform a final analysis to select a solution
•    Understand the roles that fact and intuition play in selecting a solution
•    Understand the need to refine the shortlist and rerefine it
•    Understand how to identify the tasks and resources necessary to implement solutions
•    Evaluate and adapt solutions to reality
•    Follow up with solution implementation to celebrate successes and identify improvements

Facilitation Skills

By the end of this workshop, participants will be able to:

    Define facilitation and identify its purpose and benefits.
•    Clarify the role and focus of a facilitator.
•    Differentiate between process and content in the context of a group discussion.
•    Provide tips in choosing and preparing for facilitation.
•    Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of     group development: forming, storming, norming and performing.
•    Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution.
•    Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups.
•    Define what interventions are, when are they appropriate and how to implement them.

Time Management

At the end of this teleworkshop, participants should be able to:

•    Plan and prioritize each day’s activities in a more efficient, productive manner
•    Overcome procrastination quickly and easily
•    Handle crises effectively and quickly
•    Organize your workspace and work-flow to make better use of time
•    Delegate more efficiently
•    Use rituals to make your life run smoother
•    Plan meetings more appropriately and effectively

Meeting Management

Here are the learning objectives for the workshop:

Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities and prizes